• 1.Since your MOQ is 500pcs, may I order 100pcs or 200pcs?

    Yes, no problem, but the price maybe a little different. For more details, please contact our customer service.

  • 2.How many days for sample and goods arrangement respectively?

    Sample time: 2-3 days; delivery time: 15 days.

  • 3.May I customize the design and shape?

    Yes, with design team, we can customize design and shape according to your requirements.

  • 4.Do you have any certification?

    Of cousre, our products have passed SGS and Roch testing, and our factory has passed ISO. Moreover, we have passed third party inspection of Disney and Wal-Mart.

  • 5.Are you factory?

    Yes, we are factory, and our factory was founded in 2007, till now, we have seven years of industry experience. We also have a field certification certificate and a video of the factory on our website.

  • 6.Are the products environmental protection?

    Yes, we only adopt environmental protection material to manufacture products and we have strict quality control system to ensure quality.

  • 7.What about the packing way?

    We have various kinds of packaging for you to choose and you can also customize your own packaging. We provide OPP packaging, blister packaging, blister color paper packaging, blister color card packaging, color box packaging, etc.

  • 8.What about payment terms?

    30% deposit before production, balance payment before shipment.

  • 9.If you can provide samples?

    Yes, we will provide 2pcs for free, and customers pay the courier fee.

  • 10.Which payment terms can you accept?

    T/T, western union, PayPal, money gram, etc.

  • 11.What about shipment?

    FOB, CIF and express.

  • 12.Can wash the mouse pad be washed?

    It depends on the cloth mouse pads if can be cleaned.

  • 13.How many kinds of printing colors?

    1-4C and full printing are OK.